I talk about customer's and family alot in relation to the main focus of this blog, my work life. But here's a new one I'm going to venture into. Arseholes that are your staff. I work for my parents and so the line between normal work employee and self assigned manager is very blurred, it can't be helped. Because, you see, when you've been working in the place since you were 13 and it's your family income, you're going to be worried, because it's an instinct that kicks in. Normal employees don't have that.
Also there's also a line that some employees like to blur. Unprofessional and Professional. To be professional in any line of job, be it lowly or high paid, means working the full shift unless the boss allows you to go, to be punctual and to do your job. On this occasion, this employee of mine was a driver, his shift ends at 10.30pm, it was a pretty slow monday, so he left at 9.55pm. Also, he has a sportscar (this will come into the story!) a delivery order came in at 10pm. We called him, he was on his way back home, assuming that he sped most of the way already in his flashy sportscar (which couples together with his tough guy 'triad' image-he actually is in the triad) he could easily do the same, on the way back. He didn't get back til 10.30pm and thus only had 10 minutes to make the delivery on time. He EVEN MOVED SLOW WALKING to get the takeaway. and then he decided that me rushing him ( I said-'For the love of God, MOVE YOUR ASS AND DELIVER IT, LIKE NOW') was me with no manners and little boy blue got super pissed (crazy, much?) so he went home after delivering,angry. Obviously I had no idea that the little boy blue with the hard image was pissed off.
fastforward saturday, he screamed at me and thats when I knew. This was 5 days after the original situation. Woman much?
So in terms of professionalism-
Firstly, it was unprofessional for him to leave without warning. Yes, it was a slow day, you don't see me closing shop early. secondly, it was more unprofessional by keeping a grudge on such a small thing, and thirdly screaming at me in a busy restaurant is HIGHLY unprofessional. Fourthly, In that scenario, I had to take the role of the superior thus I was justified to tell him to move his ass, so screaming at superiors was again unprofessional. Oh and threatening to bring his chinese mafia cronies to kill me/beat me up-childish and cowardly. I have no respect for the chinese mafia, I think for a bunch of grown men to be dealing drugs and beating people up senselessly, when they're well into their thirties is slightly embarassing.
And you know what, his threat? Bring it.
I don't have to live with the fact that I'm killed y'know. He does.